Hier sind unsere Öffungszeiten:
Mo-FR von 08:30 bis 13:00
  14:30 bis 18:30 
Samstag 09:00 bis 12:30

Sie möchten mit uns in Kontakt treten? Dann verwenden Sie einfach das Kontaktformular, um uns einfach und unkompliziert eine Email zu schicken.


Ihre Email-Anfrage wird schnellstmöglich bearbeitet und beantwortet.



  • Instructions in English from Youtube:English
  • Instructions in English:English
  • Instructions in Chinese:Chinese
  • Instructions in Russian:Russian


Global Blue Tax Free Shopping brings you savings on the purchases you make


When paying for your purchases ask us for a Tax Free Form.
Fill in all the required fields in block letters, using the Latin alphabet.
Remember: Incomplete Tax Free Form = No refund


At the airport please allow enough time for the refund process before your flight departs.
Before you check in for your flight, go to the Customs desk and present your completed Tax Free
Form, passport, receipts and purchases to get a stamp* on your form. Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
Remember: No Customs Stamp = No Refund


Go to the Refund counter displaying a Global Blue logo.
Present your stamped, completed Tax Free Forms to receive the refund in cash or to credit card.
In a rush? Mail your stamped, completed Tax Free Forms using the Global Blue envelope and receive your refund on your credit card. Adding your e-mail address on the Tax Free Form enables quicker and more effective communication between You and Global Blue Customer Services.